How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

We Hold the Keys to Better Home Fueling

Your Partner in Plugging In

You customers will come to your dealership with lots of questions. Ask them to visit for answers. With 125 years of experience providing safe and reliable electricity, we can put your customers at ease about home fueling, so you can focus on getting them behind the wheel.

Set Up & Satisfied

Your customers will appreciate knowing that we offer special rate plans for electric vehicle owners, featuring lower rates for charging at night. When your buyers are ready to purchase, advise them to call us at 1-800-4EV-INFO to speak with a Home Fueling AdvisorSM for an EV Power PlanSMand individual support to help them prepare their home for electric fueling.

Getting Your Dealership Plugged In

Thinking about installing plug-in electric vehicle charging stations at your dealership? We’re here to support you during the planning stages. Visit our business customer page to get acquainted with your options, from equipment to rate plans, to getting a personalized rate analysis for your business.

Info for Your Customers

You can learn more about your customers’ options for electric vehicle rate plans, charging and installation choices, or find links to government rebates and incentives on our residential customer page. By getting informed, you can help them make a smooth transition to an electric car. Additional resources to share are provided below.

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Residential Rates Fact Sheet
Plug-In Car Rate Assistant Tool 
Public Charging Station Map