如何向SCE提出索賠

如果您由於近期服務中斷而遭受損失或損害,並確信責任可能在於我們,您可以提出索賠。如何提出索賠 >

我們對索賠將逐一進行審核評估,并迅速回應。

Long Beach Update

As of 9:13 a.m. today, power has been restored to all customers in Long Beach, however some customers who have been on generator power may experience temporary outages as we connect them to the network as safely as possible.

We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We have opened our distribution center at 925 Locust at 8 a.m. today to distribute food, ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Electric Cars: Charging Station Installers

Prepping Your Customer

Did you know that your customer’s rate selection determines whether they will need a second meter? Our special electric vehicle rate plans for residential customers feature lower rates for charging at night. Before installation begins, ask your customer to call us—you can both save time and money. For residential customers have them call: 1-800-4EV-INFO and speak with a Home Fuel AdvisorSM for an EV Power PlanSM. For business customer have them contact their SCE Account Representative or call 1-800-990-7788

Safety & Satisfaction

Proper installation will ensure safe and reliable charging for your customer. Start by familiarizing yourself with our Electrical Service Requirements. For guidance every step of the way, register for free online training courses. You can rely on us to stay up to date as you include electric car charging equipment installation to build your business.

Electrician Guides for Electric Vehicle Installation are also available, choose from:

Residential Installation > Business Installation >

 

Resources For Your Customers

Here are additional resources for you to share with your customers about the benefits and considerations of driving an electric vehicle.

Electric Vehicle Rate Assistant
Public Charging Station Map
GoElectricDrive
Tools & Resources

Resources For You

Access courses, guidelines, and information here that can help you get up to speed on installing electric car charging stations. Codes vary by municipality. Our material does not ensure you will comply with all codes.

Free Online Training Courses
Electricians Guide for Electric Vehicles
Electrician FAQ (PDF)
Electrical Service Requirements (ESR) Manual
Federal & State Incentives 
Electric Vehicle Supply Equipment (EVSE) Manufacture & Vendors
National Electric Code
Tools & Resources