Device Compatibility Testing
Get On The List - Device Compatibility Testing
In order to help empower our customers to create personal area networks for their homes and businesses, we’ve begun testing products developed by manufacturers to work with our SCE smart meter. Pursuant to a mandate by the California Public Utilities Commission (CPUC), SCE will publish on its website a list of devices that pass SCE testing and that are commercially available. If your business manufactures a commercially available, SCE smart meter-compatible product or device it may be eligible for our published list.
To thoroughly evaluate products and devices, we’ve developed a Home and Business Area Network Testing Laboratory. Products that pass our tests and evaluations for compatibility with the SCE smart meter will be published on our website.* The published list is made available to our customers to help them identify which ZigBee-enabled devices will likely connect successfully to the SCE smart meter to provide them near real-time energy usage information and enable them to enroll in various cost saving programs such as Save Power Day Incentive Plus.
The Submission and Testing Process
To have your product or device compatibility tested or retested in our lab, you must follow this submission process according to the California IOU Home Area Network Device Eligibility and Compatibility Validation Guide and SCE’s RF testing requirements. No device or appliance will be accepted that has exposed electronic components.
You can complete the Device Submission Form, Application and Agreement here. Print the form and physically sign the Release and Limitation of Liability – digital signatures are not accepted. Scan all pages and email to HANvalidation@sce.com.
We will review the documents for completeness, assign a tracking number and contact you by e-mail with our assessment of your submission. If complete we will give you instructions on shipping your devices and/or appliances to our testing facility.
Once we receive your products, the device or appliance will be scheduled for testing on a first-come, first-served basis. You will be advised when your device will be tested and of any scheduling changes.
After testing is completed, we will provide you with the test results (pass/fail), using the e-mail address you provided on the testing application form.
Frequently Asked Questions: SCE smart meter Compatibility Test
What are the eligibility requirements for compatibility testing?
Your device must meet the following eligibility criteria for compatibility testing:
- Support ZigBee communications
- Smart Energy Profile 1.x certified
- FCC certified
- Other eligibility criteria may apply. Please see the Device Testing Application for a full list of requirements.
What ZigBee-enabled devices have already passed compatibility testing?
We have completed testing of several different device types, manufacturers and models. View a list of compatible devices.
Should I test my device with an SCE smart meter before submitting it for testing?
Yes. We require that you test your device in your lab or by using a certified testing house before you submit it to us for compatibility testing.
What SCE smart meter should I use to test my device for compatibility?
Please email us for the latest meter specification.
What are the test scenarios that you use when testing ZigBee-enabled devices for compatibility?
We test many different kinds of ZigBee-enabled devices, including energy displays, USB dongles, gateways, thermostats, smart appliances, and range extenders. Each device type and manufacturer may support different functionality; however, the primary focus of our testing to determine compatibility with the SCE smart meter is device registration and support of the energy usage cluster. View a list of the minimum test scenarios that we will use.
Upon request or at our discretion, we may test additional features that your device supports. To request, please complete the Additional Device Test Application and email us
Once I submit my device for testing, how long will it take to get the results?
It typically a minimum of eight weeks for us to complete device compatibility test with the SCE smart meter and testing will be conducted on a first-come- first- serve basis., subject to available funding.
How will SCE provide my device compatibility testing results?
We will email your results (pass/fail) to the email address you provide in your application.
Will you publish that my device did not pass compatibility testing?
No. We only provide the compatibility testing results to the device manufacturer. It is your choice whether to share the results with others; however, under no circumstances may you use the results in any marketing or advertising without our prior written permission, and at our discretion.
Do you charge a fee to test my device for compatibility?
No, not at this time; however, because testing is conducted using a limited pool of funds authorized by the California Public Utilities Commission, we may assess a fee for device compatibility testing in the future. Any free testing now should not be construed as a guarantee that future testing will be free.
If I upgrade the firmware of my device, should I request a retest?
Yes. If you change the firmware of your device, we highly recommend that you re-test the device with the SCE smart meter first. If it passes your testing, you should complete the application form again and submit it to us for retesting.
Do I use the same application when submitting a device for retesting?
If you change the firmware of the SCE smart meter, does my device need to be retested for compatibility?
How will I know if SCE has changed the hardware or firmware of SCE smart meters?
If we decide to upgrade our SCE smart meter firmware or hardware, we will send an email notification to manufacturers who have previously submitted a request to test their device for compatibility.
Who do I contact if I have questions about the testing process or the test results for my device?
Please email us with your question.
The compatibility testing described above does not deem the device ‘certified’ in any other respect, nor does it promise that all device functionality claimed by the device manufacturer will work correctly. Rather, the list of devices simply demonstrates that the device has passed compatibility testing with SCE’s smart meter. The CPUC’s mandate that SCE publish a list of compatible devices does not constitute an endorsement of those devices, nor does it represent an exhaustive list of devices that may be compatible now or in the future. As the CPUC stated in Resolution E-4527 (issued October 3, 2012), “To the extent the Utilities [including SCE] validate HAN [home area network] devices or publish information about the validation results for these devices, as directed in this Resolution, the Utilities shall not be held liable for the market success or failure of a third-party HAN device”.