How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:10 a.m. today, our work crews are continuing to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network throughout the morning hours. We are in the process of reconnecting customers to the network who have been on generator power.

When this happens, these customers will experience a short power outage. As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

FAQs

Frequently Asked Questions

Supplier Diversity

What are the requirements to be recognized as a diverse business enterprise (DBE)?

Minority-Owned Business (MBE)

A business enterprise that is at least 51 percent owned by a minority individual or group (see classifications below) or, in the case of a publicly owned business, at least 51 percent of the stock must be controlled by a minority individual or group. Owner(s) must be actively engaged in the management and daily operations of the firm.

Owner(s) must be a U.S. citizen or legal resident alien.

Minority classifications include:

  • African American - Person(s) having origins in any black racial groups of Africa 
  • Hispanic American - Person(s) of Mexican, Puerto Rican, Cuban, South American, Central American, Caribbean, and other Spanish culture or origin 
  • Native American - Person(s) having origin in any of the original peoples of North America or the Hawaiian Islands, in particular American Indians, Eskimos, Aleuts, and Native Hawaiians 
  • Asian Pacific American - Person(s) having origins in Asia or the Indian subcontinent, including but not limited to Japan, China, the Philippines, Vietnam, Korea, Polynesia, Samoa, Guam the U.S Trust Territories of the Pacific, Northern Marianas, Laos, Cambodia, Taiwan, India, Pakistan, and Bangladesh 
  • Other - Members are found to be disadvantaged by the Small Business Administration pursuant to Section 8(a) of the Small Business Act. 
  • Women-Owned Business (WBE) - A business enterprise that is at least 51% owned by a woman or women or, in the case of any publicly owned business, at least 51% of the stock of which is owned by one or more women, and whose management and daily business operations are controlled by one or more women.
    Owner(s) must be a U.S. citizen or legal resident alien.
  • Service-Disabled Veteran-Owned Business (DVBE) - Owner(s) must be veteran of the military, naval, or air service of the United States with a service-connected disability and must be a resident of the state of California.
  • SBA 8(a) Program Business (8(a)) - A business enterprise that has met the basic requirements for admission to the 8(a) Business Development program. The basic requirements include being a small business which is unconditionally owned and controlled by one or more socially and economically disadvantaged individuals.

How do I get certified as a diverse business enterprise (DBE)?

 

As a prime supplier with a PO/contract >$250K, am I required to submit a DBE subcontracting (Tier 2) commitment?

Yes. For all PO/contracts >$250K, prime suppliers are required to submit a DBE subcontracting (Tier 2) commitment. The commitment must be submitted with RFP proposal for your bid to be evaluated.

As a prime supplier that reports DBE subcontracting (Tier 2) spend, should my DBE subcontractors be certified?

Yes. As required by our DBE Subcontracting Program, DBE subcontractors must be certified by one of SCE’s five accepted certifying agencies. See “How to get certified as a diverse business enterprise” for the five certifying agencies we accept.

Am I required to submit monthly DBE subcontracting (Tier 2) reports if I submitted a DBE subcontracting commitment indicating that I am not subcontracting to a DBE?

No. If you submitted a DBE subcontracting commitment indicating that you are not subcontracting to a DBE, you are not required to report your DBE subcontracting spend monthly.

How do I contact a Supplier Diversity and Development representative?

Contact us either via email or phone at 1-800-275-4962 to ensure an expedient response.