When California’s power reserves reach critically low levels, CAISO may declare an Energy Emergency Alert Level 3 (EEA 3), requiring SCE—along with the state’s other publicly owned utilities—to reduce electrical load immediately by turning off service to customers in a controlled, alternating manner.
SCE may have less than 10 minutes before we must begin CAISO-mandated rotating outages, which is not enough time to provide individual notifications, even to the small percentage of affected customers. We rely on the news media for help, especially radio and television stations, by asking them to broadcast news of the CAISO-mandated rotating outage right away. You can also check our online Outage Map to find out whether you will be affected, and receive updates, and alerts, and monitor statewide energy supply by downloading CAISO’S real-time reporting tool, ISO Today.
Customers experiencing an outage will see their power restored in approximately one hour, after which time the outage will rotate to another set of SCE customers. When power is restored to your neighborhood, our online Outage Map will reflect it.