Wind and Fire Event Update
How We Restore Power
Learn How We Restore Power
When power outages occur, we ask you to make safety your top concern until our crews can locate and repair damage. Remember: Never go near a downed power line. Restoration times vary depending on the level of damage. Our teams are trained to restore power through a three-phase process to get your lights back on as quickly and safely as possible.
Whether it’s storms, fires, or earthquakes, there are many reasons why blackouts or other power outages may occur or electricity service may be interrupted. Our goal is to restore power as quickly and as safely as possible. This brief video offers a look into the steps we take to repair damage and restore power to communities and homes.
Phase 1: Assess & Protect
Phase 3: Restore Power
Report an Outage
Experiencing an electric outage? You can report a power or street light outage at the Outage Center. You can also view our Outage Map and information on current outages or maintenance outages. If you want to receive updates by text, email, or phone, sign up for alerts.