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Outage Directory

Emergency

To Report Downed Wires Call 911

To report an outage call 1-800-611-1911 or report an outage online

24-Hour Support

Residential Customer Support 1-800-655-4555
Planned Outage Notice Questions 1-888-759-6056

Rotating Outages

Retrieve Outage Group Information During
Rotating Outages 1-800-611-1911

Customer Assistance

Electricity Service & Bill 1-800-250-7339
Financial Hardship 1-800-950-2356

Mailed Payments

Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001

Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001

General Correspondence
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729

General Business Customer Service 
Monday – Friday: 7 a.m. – 7 p.m.
Saturday: 8 a.m. – 5 p.m.
1-800-990-7788