How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:20 a.m. today, we are in the process of reconnecting customers to the network who have been on generator power.

Affected customers may experience temporary outages during this process. We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will reopen our distribution center at 925 Locust at 8 a.m. today to distribute food, ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Business Energy Solutions for Every Industry

Select Your Industry

Find the industry solutions that help you manage Time-Of-Use (TOU) On-Peak rates and control energy use.

Interior image of office building.


Brookfield Office Properties reduced its energy use by nearly 75% with a combination of energy-efficient lighting and controllable lighting equipment.

See their full story.

Learn more about energy-saving solutions for offices.

Interior clothing retail store


Forest City Enterprises’ three malls reduced their energy use by 15% participating in demand response and using upgraded, energy-efficient lighting and air-conditioning (A/C) system controls.

See their full story.

Learn more about energy-saving solutions for retail spaces.

Interior shot of grocery aisle


With SCE’s Express Solutions refrigerator and lighting upgrades, Valencia Liquor was soon saving almost 10% annually on their electric bill.

See their full story.

Learn more about energy-saving solutions for grocery stores

Interior close-up of pot on top of restaurant oven gas range


The Royal Vista Golf Club upgraded its kitchen equipment, saving them $2,000 in annual energy costs.

See their full story.

Learn more about energy-saving solutions for restaurants.

Shot of two HVAC systems


Shmaze Custom Coating received energy-saving equipment upgrades and earned $51,500 in incentives and demand response bill credits.

See their full story.

Learn more about energy-saving solutions for manufacturers.

Image of interior of factory with robotic arm

Food Processing

Huy Fong Foods, manufacturer of hot sauces—including the highly popular Sriracha Hot Chili Sauce—installed over 600 energy-efficient lighting fixtures and a large number of roof skylights. These upgrades have saved more than 1.4 million kilowatt hours of energy.

See their full story.

Learn more about energy-saving solutions for food processors.

Image of hotel hallway overlooking open hotel lobby with a guest room directional sign


In Southern California, Marriott's Select Service and Extended-Stay hotels made significant upgrades with energy-efficient equipment and earned $495,000 in incentives. 

See their full story.

Learn more about energy-saving solutions for the lodging industry.

Easy Ways to Lower Your Electricity Costs

Here are some simple ways to manage your energy use, especially during the summer when TOU On-Peak rates are in effect.

Green icon of electric bulb

Flip the Switch

  • Turn off unnecessary lighting not in constant use, such as backroom operations, or ornamental and display lighting
  • Take advantage of day lighting options and reduce lighting levels
  • Adjust lighting time clocks or computer-lighting programs to reduce occupancy cycles when possible

*Noon to 6 p.m. from June 1 through September 30

Green icon of outlet and plug

Power Down

  • Shut down lighting and A/C in unused rooms and facilities
  • Charge batteries and battery-operated equipment before or after TOU On-Peak hours*
  • Turn off commercial ice machines during TOU On-Peak hours*
  • Turn off decorative fountains during TOU On-Peak hours*
  • Shift use of non-essential electrical equipment to before or after TOU On-Peak hours*

Green icon of thermostat

Keep Your Cool

  • Pre-cool building/work areas at night or in the morning and cycle A/C and ventilation during TOU On-Peak hours*
  • Lower or close your window treatments to block the solar heat
  • Raise cooling thermostat settings 4°F and use fans
  • Disable A/C start during TOU On-Peak hours*
  • Reduce domestic hot-water temperatures
  • Turn off hot-water boilers early and allow temperatures to coast
  • Duty-cycle less critical A/C equipment not susceptible to cyclic damage
Image of electronic dishwasher with sensor

Save Water for More Savings

  • Replace older, less water-efficient equipment with new ones that minimize water demand
  • Make comprehensive changes to industrial processes to reduce water consumption per unit of output
  • Change industrial process water system to capture, treat, and reuse processed wastewater
  • Install new, water-efficient equipment in commercial kitchens and laundries