Site Maintenance Alert
Online Request Forms
Our online support request forms make it easy and convenient to get things done quickly. Whether you’re a residential customer or a business customer, you can refer to any number of the below links to address your needs easily and promptly.
Our online support forms make it easy and convenient for you to get things done quickly.
If you need to request any of the services below, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.
- Duplicate Bill
- Letter of Residency
- Letter of Credit
- Service Tree Trimming
- Temporary Power Service Request
- Update Account Information
Submit A Claim
To submit a claim, gather all supporting documentation. Please retain the original paperwork. You can submit your claim online, and upload supporting images and files. Or submit a claim form by email, fax or U.S. mail. Complete a claim form and return it to us with all supporting documentation. If submitting by email, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, please include your name or business name, service account number, and contact information on all documents.
Request Large Print, Braille or Audio CD Bill Statements
We now offer large print, braille and audio CD monthly bill statements.
To request yours, or if you have questions, call us at 1-800-655-4555 or TTY 1-800-352-8580.
Report an outage online