Flex Alert Extended through Thursday, July 28
Online Request Forms
Our online support request forms make it easy and convenient to get things done quickly. Whether you’re a residential customer or a business customer, you can refer to any number of the below links to address your needs easily and promptly.
Our online support forms make it easy and convenient for you to get things done quickly.
- Update Account Information
- Request for Temporary Power Pole
- Report an Outage
- Radio or TV interference
- Report Street Light Outage
- Print an Owner Authorization Agreement Form
- Print an Owner Authorization Cancellation Form
- Request Duplicate Bill
- Request Tree Trimming
- Request a Letter of Residency
- Request a Letter of Credit
Submit A Claim
To submit a claim, gather all supporting documentation. Please retain the original paperwork. You can submit your claim online, and upload supporting images and files. Or submit a claim form by email, fax or U.S. mail. Complete a claim form and return it to us with all supporting documentation. If submitting by email, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, please include your name or business name, service account number, and contact information on all documents.
Request Large Print, Braille or Audio CD Bill Statements
We now offer large print, braille and audio CD monthly bill statements.
To request yours, or if you have questions, call us at 1-800-655-4555 or TTY 1-800-352-8580.
Report an outage online