About My Account
My Account Online Makes It Easy
Register for My Account in 4 Simple Steps
Registering for My Account only takes a minute or two, but the benefits and services could save you much more time in the long run.
1. Create a User ID
You'll need to provide a current email address as your user ID. Please add firstname.lastname@example.org to your contacts to be sure you receive our emails.
2. Choose a Secure Password
We'll help you choose a secure password. We'll also ask you to answer a few security questions in case you ever need to reset your password.
3. Enter Your Account Info
Enter the customer account number and billing address zip code.
4. Verify Your Email
Check your inbox for our verification email. Be sure to click in the email within 24 hours to activate your account
Customer with Multiple Accounts & Business Partners
Accessing Multiple Accounts
If you have multiple customer accounts under a single customer account number, you'll be able to access all of them through My Account.
If you have multiple accounts with separate customer account numbers, we can help you consolidate them. Contact Us for assistance.
If you are a non-customer (such as a city inspector, contractor, etc.) please register through the Business Partners portal.