Web Content Viewer (JSR 286)

Contact Us

Looking for quick answers? We’re here to help. Start by reviewing the topics below. Still can't find the answers you need? Call us at 1-800-655-4555.


Billing and Payment

Move Center

Quickly turn-on or turn-off power at your home or business.



Have a tree that needs trimming or need a letter of credit? These quick links will help guide you to services and documents you didn’t know you needed.


Whether you’re looking to file a claim for reimbursement or need to find the closest cooling station to you, we’ve compiled a list for you to quickly find answers to your needs.



Phone Numbers

Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.
If you see a downed power line, call 911 immediately.

Customer Support (USA & Canada): 1-800-655-4555
Call our support line for questions related to your account, including billing and electric rates. If you’re in immediate danger, please call 911.

Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.

Internet Service Problems: 1-800-409-2365 
Let us know if you’re having problems with our website and internet services, or your user ID or password.

General Business Customer Service: 1-800-990-7788 

Account Balance: 1-800-950-2356

Authorized Payment Agencies: 1-800-747-8908

Digging Hotline: 811 (Southern California) or 1-800-642-2444 (other areas)

TTY (Telecommunications device for the hearing impaired): 1-800-352-8580

Low Income Rate Assistance: 1-800-447-6620

Multicultural Services 

  • Cambodian: 1-800-843-1309
  • Chinese: 1-800-843-8343
  • Korean: 1-800-628-3061
  • Spanish: 1-800-441-2233 
  • Vietnamese: 1-800-327-3031


Agricultural Customers: 1-800-896-1245

Net Energy Metering Customers: 1-866-701-7868 

Energy Education Center – Tulare: 1-800-77A-GTAC

Catalina Island Services: 1-800-367-8851

Customer Training: Energy Education Center – Irwindale: 1-800-336-CTAC

Deregulation: 1-800-799-4723

Electric Vehicle Information: 1-800-438-4636

Energy Theft Hotline: 1-800-227-3901

Mailing Addresses

General Mailing Address

Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services

Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers

Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274


Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770

Payments/Extensions/Payment Options

Payment Options: 1-800-950-2356

Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001

Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001


Web Content Viewer (JSR 286)