Web Content Viewer (JSR 286)

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Contact Us

Phone Numbers

24 Hour Support (USA & Canada): 1-800-655-4555
Call our 24 hour support line for questions related to your account, including billing and electric rates. If you’re in immediate danger, please call 911.

Report an Outage: 1-800-611-1911.
If you see a downed power line, call 911 immediately.

Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.

Internet Service Problems: 1-800-409-2365 (8 a.m. - 5 p.m., Monday - Friday, excluding holidays)
Let us know if you’re having problems with our website and internet services, or your user ID or password.

General Business Customer Service: 1-800-990-7788 (7 a.m. - 7 p.m., Monday - Friday, 8 a.m. - 5 p.m. Saturdays, excludes holidays)

Account Balance: 1-800-950-2356

Authorized Payment Agencies: 1-800-747-8908

Digging Hotline: 811 (Southern California) or 1-800-642-2444 (other areas)

TTY (Telecommunications device for the hearing impaired): 1-800-352-8580

Low Income Rate Assistance: 1-800-447-6620

Multicultural Services (8 a.m. - 5 p.m., Monday - Friday, excluding holidays)

  • Cambodian: 1-800-843-1309
  • Chinese: 1-800-843-8343
  • Korean: 1-800-628-3061
  • Spanish: 1-800-441-2233
  • Vietnamese: 1-800-327-3031

 

Agricultural Customers: 1-800-896-1245

Energy Education Center – Tulare: 1-800-77A-GTAC

Catalina Island Services: 1-800-367-8851

Customer Training: Energy Education Center – Irwindale: 1-800-336-CTAC

Deregulation: 1-800-799-4723

Electric Vehicle Information: 1-800-438-4636

Energy Theft Hotline: 1-800-227-3901

Mailing Addresses
General Mailing Address

Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services

Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers

Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

Deregulation

Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770

Payments/Extensions/Payment Options

Payment Options: 1-800-950-2356

Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001

Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001