How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 1:13 p.m. today, power has been restored to all customers in Long Beach, however some customers who have been on generator power may experience temporary outages as we connect them to the network as safely as possible.

We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will continue to distribute food, ice, and water at a distribution center at 925 Locust Avenue until 9 p.m. tonight. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

SCE.com and Your Browsers

SCE.com works best with the latest desktop versions of Google® Chrome™, Mozilla® Firefox®, and Microsoft Internet Explorer®.

Here are a few advantages of using the newest version of your browser:

  • Security: Updating your browser can better protect you and your information while you're online
  • Speed: Every browser update also improves browsing speed
  • Experience: Using the latest version of your browser ensures that you're experiencing our site’s functionality and features to the fullest


Learn more about browsers and check what version you are currently using at WhatBrowser.org.

Tablets and Smartphones

We're working on upgrading SCE.com to be optimized for tablets and smartphones.

Our mobile-optimized experiences work best on devices with the latest versions of Apple iOS with the Mobile Safari browser and Android devices with the Google Chrome for Mobile browser.

Our goal is to create an experience which works best on the most common devices used by our customers. In the event that your mobile device of choice is not compatible with our mobile-optimized services, we recommend that you access SCE.com using a desktop or laptop computer.

 

Other Browsers

You may use other browsers, such as Safari, Opera, COX, AOL, and older versions of Internet Explorer, Google Chrome, and Firefox. However, you may experience performance issues with some parts of the site.

We're always looking to improve your web experience on SCE.com, so we're working on upgrading the site's functionality and services to support all modern browsers, including Safari.

Additional Resources

Internet Explorer Compatibility View

If you use an older version of Internet Explorer and you are experiencing problems, such as out-of-place menus, images, and text boxes, it could a Compatibility View issue. Find the Compatibility View button on the Address bar. Learn more about Compatibility View.

How to Disable Add-ons

HTML5

To understand which browsers support HTML5, which SCE.com uses, please visit html5test.com.