Web Content Viewer (JSR 286)

Billing Options: Convenient Choices

You have options on how to receive and pay your energy bill, from enrolling in paperless billing & payment to payments by mail, by phone, in person, or through a bill-paying service like a bank.

Pay My Bill

With Online Payment, you can pay your bills securely and at your convenience with one of several payment options.

Paperless Billing

View and pay your bill online, at your fingertips, convenient and secure.

Direct Payment

Take advantage of Direct Payment and gain the peace of mind that comes from knowing your bills are always paid on time.

Interested in Enrolling?

Online Payment, Paperless Billing and Direct Payment are easy to access through My Account. If you’re already registered, Log in and click on My Bills & Payment. If you're already registered enroll here. Not yet registered in My Account? Read More

Other Ways to Pay

If you’re not registered for My Account, you can still pay your bill online using your checking account. Residential customers also have the option to pay online with a Visa® or MasterCard® credit or debit card, or an accepted ATM card.

Help With Your Bill

We’re committed to helping customers when they need it most. If you need assistance in paying your electric bill, we offer a variety of programs, in addition to payment plans and extensions.

Level Pay Plan

If you're a residential customer you can sign up for our Level Pay Plan, which allows you to spread the cost of high summer or winter bill over an entire year. The Level Pay Plan does not reduce the amount of your bill, you are still responsible for paying the full cost of the energy you use, but you can split the cost into equal payments throughout the year.

Based on your recent usage history, we estimate one year's cost and then calculate a monthly average that you'll pay for 11 months.  On the 12th month, you'll receive a settlement bill showing either a payment due, or a credit to your account based on how much energy you used. Each year, your account is automatically reviewed and your Level Pay Plan monthly amount may be adjusted. The Level Pay Plan is based on eligibility and some restrictions may apply.

Level Pay Plan enrollment form
Level Pay Plan FAQs (PDF)

If you are a Catalina Island Resident please call us at 1-800-367-8851 so that we can help you enroll in the Level Pay Plan.

Friendly Reminder Program

Our free service gives helpful reminders to pay your bill if you’ve been sick, travel frequently or just need some help to pay your bill on time. Just download, complete and mail in the Friendly Reminder Program Form to designate someone whom we can contact through the mail if your bill isn't received on time. 

Designated persons are not responsible for paying your bill, but they can provide an extra reminder when your bill payment is due. Since customer account information is confidential, both the customer and the designated person must sign the application card in order to participate. Call 1-800-655-4555 if you have questions.

Web Content Viewer (JSR 286)