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Billing Options: Convenient Choices
You have options on how to receive and pay your energy bill, from enrolling in paperless billing & payment to payments by mail, by phone, in person, or through a bill-paying service like a bank.
Pay My Bill
Interested in Enrolling?
Online Payment, Paperless Billing and Direct Payment are easy to access through My Account. If you’re already registered, Log in and click on My Bills & Payment. If you're already registered enroll here. Not yet registered in My Account? Read More
Level Pay Plan
If you're a residential customer you can sign up for our Level Pay Plan, which allows you to spread the cost of high summer or winter bill over an entire year. The Level Pay Plan does not reduce the amount of your bill, you are still responsible for paying the full cost of the energy you use, but you can split the cost into equal payments throughout the year.
Based on your recent usage history, we estimate one year's cost and then calculate a monthly average that you'll pay for 11 months. On the 12th month, you'll receive a settlement bill showing either a payment due, or a credit to your account based on how much energy you used. Each year, your account is automatically reviewed and your Level Pay Plan monthly amount may be adjusted. The Level Pay Plan is based on eligibility and some restrictions may apply.
Friendly Reminder Program
Our free service gives helpful reminders to pay your bill if you’ve been sick, travel frequently or just need some help to pay your bill on time. Just download, complete and mail in the Friendly Reminder Program Form to designate someone whom we can contact through the mail if your bill isn't received on time.
Designated persons are not responsible for paying your bill, but they can provide an extra reminder when your bill payment is due. Since customer account information is confidential, both the customer and the designated person must sign the application card in order to participate. Call 1-800-655-4555 if you have questions.
Request Large Print, Braille or Audio CD Bill Statements
We now offer large print, braille and audio CD monthly bill statements.
To request yours, or if you have questions, call us at 1-800-655-4555 or TTY 1-800-352-8580.