How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Power Restored to Long Beach Customers

Power has been restored to all customers in Long Beach and they are now reconnected to the electrical network. Generators that had been serving those remaining customers have been disconnected. Our crews will remain working in Long Beach and we will continue to closely monitor network operations.

We thank you for your patience. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority.

We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Time-of-Use Rates for Business

Agriculture and Pumping Button
Video: Energy Reducing Solutions

Video: Energy Reducing Solutions

Learn how Shmaze Custom Coatings took advantage of the SCE energy efficient and demand response programs.

Video: Summer Energy Savings

Video: Summer Energy Savings with SDP

See Box-N-Go's strategy for reducing summer energy costs.

Video: Energy Management Made Easy

Video: Energy Management Made Easy

Find tips and techniques for helping your business reduce energy.

 

How Time-Of-Use Rates Work

Time-Of-Use (TOU) is part of a statewide initiative designed to keep the electric grid reliable so everyone will have power when they need it. Unlike current energy rates, TOU rates vary depending on the season and the time of day the energy is used.

Additionally, some TOU rates are calculated based on both your energy demand and consumption. While Demand Charges generally reflect our fixed costs, Energy Charges (consumption) reflect the variable costs you incur during the times your business actually uses available power.

Businesses transition to TOU in January 2015 and Agricultural and Pumping transition in February 2015.

It's All About Timing

While the majority of business customers have already transitioned to TOU rates, the remainder will transition in early 2015. This means that now more than ever, when you use electricity is just as important as how much you use. The following resources can help.

Time-Of-Use Rate Periods

There are now different TOU rates depending on the season and the time of day the energy is used. They more accurately reflect the costs of energy at the time it is used. With TOU rates, when you use electricity is as important as how much you use.

The greatest demand on the grid is during on-peak periods. If you can shift energy use to off-peak or mid-peak times, you help reduce strain on the grid.

Graph with weekday peak hours. Highest peak between noon and 6pm.

Summer Time-Of-Use Hours

Begins June 1 and continues through October 1.

Graph of winter peak hours. Peak between 8am and 9pm.

Winter Time-Of-Use Hours

Begins October 1 and continues through June 1.

Note: The lower off-peak rate applies on holidays. When any holiday falls on Sunday, the following Monday will be recognized as a holiday. Holidays are New Year’s Day, President’s Day, Memorial Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas.

 

Energy-Saving Tips By Business Type

Our experts have put together many effective ways you can reduce your energy use by specific business types. Take a look to learn more:

Retail

Woman in a clothing botique adjusting a necklace on a mannequin.

Did you know?

Retailers spend $21 billion annually on energy, with nearly 90% of that cost for electricity.1 We help retailers find smart energy - and cost-saving solutions to control energy.

Get Tips

1E Source: Retail www.esource.com

Buildings

 

Interior image of office building.

Did you know?

Energy usage represents as much as 30% of overall operating costs in office buildings.1 We help retailers find smart energy - and cost-saving solutions to control energy.

Get Tips

1E Source: Data from the U.S. Energy Information Administration April 12, 2010.

Restaurants

Man and Woman in chef's hat, cooking in an industrial kitchen.

Did you know?

An energy-efficient restaurant operation can achieve up to 30% savings in energy consumption.1

Get Tips

1Food Service Technology Center. www.fishnick.com (accessed June 2009).

Lodging

Image of hotel hallway showing room numbers

Did you know?

Electricity use accounts for 46% of the utility costs of a typical hotel.1

Get Tips

1E Source: Data from the U.S. Energy Information AdministrationSeptember 8, 2009.

Manufacturing

A manufacturing facility with a woman standing in front of the machine with different dials and controls

Did you know?

Motors account for 69% of energy use in an average manufacturing facility.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Food Processing

Image of freshly baked loaves of wheat bread on a cooling rack.

Did you know?

75% of electricity costs at food facilities occur in processing and assembly systems.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Healthcare

Two momen in a healthcare setting discussing documents over the computer.

Did you know?

The healthcare industry is very energy-intensive and, on average, hospitals use roughly twice as much energy use per square foot as medical office buildings.1

Get Tips

1E Source: www.esource.com

Schools

 

School teacher in a well lit classroom sitting at her desk grading papers

Did you know?

Lighting accounts for 35% of the energy use in an average university facility.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Agriculture

Image of a farmer smiling at the camera while holding a basket of limes

Did you know?

8 million agriculture acres in California consume 80% of the total water pumped in the state.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Warehousing

Organized warehouse with racks stacked high with materials

Did you know?

On average, electricity represents 25% of a company’s operating cost.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Government

Immage of two professional women in an office setting shaking hands

Did you know?

Government buildings use 13% of total office energy use in the United States, and energy represents as much as 30% of a building’s operating costs. In all, state and local government agencies spend more than $12 billion per year on energy.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

Water and Wastewater

Image of desalination plant purifying water.

Did you know?

Aeration is the single largest energy user in the wastewater treatment process and it can account for 45 to 75 percent of a wastewater plant’s total electricity consumption.1

Get Tips

1E Source: Data from the U.S. Energy Information Administration.

FAQs

Find fast answers to the most common questions regarding TOU.

Learn more