How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:30 p.m. today, 72 customers remained without service. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Mobile Home Park Utility Upgrade Program

Mobile Home Park Utility Upgrade Program

The Mobile Home Park Utility Upgrade Program is a voluntary, three-year pilot program approved by the California Public Utilities Commission (CPUC) that allows mobile home park (MHP) and manufactured housing communities the opportunity to replace privately owned, master-metered/sub-metered electric and gas distribution systems with direct service for MHP residents. The pilot program began in 2015 and will continue through 2017. Once the conversion takes place, residents of the mobile home park will become direct customers.

Park Owners - Managers

Those accepted into the program or placed on the waiting list have been notified. If you were accepted, we will contact you to help complete the application form and answer questions.

MHP Utility Upgrade Program – An Overview for MHP Owners
MHP Application
MHP Agreement

For more information, call 1-866-743-1648 or email MHPUtilityUpgradeProgram@sce.com.

Mobile Home Residents

If you are a resident of a mobile home park that is participating in the pilot program, we will coordinate with the park owner to meet with you to discuss the construction process and provide information about becoming a direct customer of SCE.

MHP Utility Upgrade Program – What Residents Can Expect

For more information about our programs and services visit on.sce.com/welcome.