How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Take Charge with the SCE EnergyManager® Suite of Tools

Whether your business is medium or large, SCE EnergyManager provides easy, web-based tools to help you manage energy costs. To be eligible, you must be a business customer with a monthly demand exceeding 200 Kilowatts at least three times in the past 12 months, and your business facility must have an approved interval data recorder (IDR) meter. 

SCE EnergyManager Basic

SCE EnergyManager Basic can help you save energy, time, and money. This easy-to-use web-based tool provides your business with valuable information about the way it uses energy. SCE EnergyManager Basic provides information such as minimum, maximum, and average energy usage and peak load by 15-minute intervals. Built-in charts and reports supply you with the tools to manage your energy consumption more effectively and cost efficiently. SCE EnergyManager offers same-day data refresh, for a fee, on an hourly and quarter-hourly basis. Please contact us by e-mail if you are interested in adding a same-day data refresh option.

SCE Cost Manager®

You can’t manage costs unless you understand them. With SCE Cost Manager, you can access your energy use data, get valuable cost estimation tools to help calculate the impact to your business, and learn how energy use translates into costs. This service offers quarter-hourly, hourly, daily and monthly updates of your 15-minute interval energy usage data, with up to 48 months of historical data. It’s cost analysis at your finger tips!

SCE Bill Manager®

The old adage ‘time is money’ has never been more true. SCE Bill Manager gives you anytime access to your billing information which streamlines bill review and approval.  By using SCE Bill Manager, you can evaluate your energy use trends, and benchmark costs as well as usage. This tool also makes it simple for you to download data or print easy-to-use reports for further analysis.

Terms and conditions for the SCE Energy Manager suite of tools are available when registering at My Account.

Monitor, Analyze, and manage Your Company's Energy Usage