How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Business Energy Advisor

Get a Free Energy Consultation

Business owners across Southern California are finding that little ideas can have a big impact when it comes to conserving energy. Discover insights on building equipment efficiency and custom energy-reducing recommendations for your business when you schedule your free personalized energy consultation now.


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Tips to Help Take the Heat Off Energy Bills

As the owner or manager of your business, you know that electricity can account for a large percentage of your operating expenses. Knowing where you use electricity is critical for your business’s bottom line and allows you to sharpen your competitive edge. Below, you’ll find a useful list of things you can do to help your business reduce its energy usage, especially during the Time-Of-Use (TOU) on-peak period from noon to 6 p.m. weekdays, when demand is at its highest.

Apply for Energy Solutions Incentives

If you’re an SCE business customer, your agricultural, commercial, industrial, or nonprofit business is invited to participate in Customized Solutions. You’re automatically eligible, regardless of size or how much energy you use each month. Get all the details in our Energy Solutions Directory.

Download the Directory

Get Started With Solutions

Our online application tool allows you to save your progress and track your project throughout the submission process.

Create a login to apply online, and you’ll be able to save and track your progress.

Apply Online

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Free Help for Small Businesses

Through the Direct Install program, we send trained energy-efficiency contractors to help small businesses identify ways to save electricity. We will look at lighting, signage, refrigeration and more. Your outdated, inefficient equipment may be replaced free with new energy-efficient models. To learn more, click here.