How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:30 a.m. Saturday, we have restored service to approximately 190 of the 260 customers that were without service by connecting generators. We are continuing to place generators in areas that do not have power and expect to have all customers restored to service by Saturday afternoon. SCE will re-open its distribution center at Cesar Chavez community center at 8 a.m. Saturday to distribute ice and water. There are currently 10 generators in place serving businesses and residents. As the underground network system is restored, we will transition these customers off the generators. When this happens, they will experience a short power outage, which could last up to 45 minutes. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Business Energy Advisor

Get a Free Energy Consultation

Business owners across Southern California are finding that little ideas can have a big impact when it comes to conserving energy. Discover insights on building equipment efficiency and custom energy-reducing recommendations for your business when you schedule your free personalized energy consultation now.


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Tips to Help Take the Heat Off Energy Bills

As the owner or manager of your business, you know that electricity can account for a large percentage of your operating expenses. Knowing where you use electricity is critical for your business’s bottom line and allows you to sharpen your competitive edge. Below, you’ll find a useful list of things you can do to help your business reduce its energy usage, especially during the Time-Of-Use (TOU) on-peak period from noon to 6 p.m. weekdays, when demand is at its highest.

Apply for Energy Solutions Incentives

If you’re an SCE business customer, your agricultural, commercial, industrial, or nonprofit business is invited to participate in Customized Solutions. You’re automatically eligible, regardless of size or how much energy you use each month. Get all the details in our Energy Solutions Directory.

Download the Directory

Get Started With Solutions

Our online application tool allows you to save your progress and track your project throughout the submission process.

Create a login to apply online, and you’ll be able to save and track your progress.

Apply Online

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Free Help for Small Businesses

Through the Direct Install program, we send trained energy-efficiency contractors to help small businesses identify ways to save electricity. We will look at lighting, signage, refrigeration and more. Your outdated, inefficient equipment may be replaced free with new energy-efficient models. To learn more, click here.