How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:30 a.m. Saturday, we have restored service to approximately 190 of the 260 customers that were without service by connecting generators. We are continuing to place generators in areas that do not have power and expect to have all customers restored to service by Saturday afternoon. SCE will re-open its distribution center at Cesar Chavez community center at 8 a.m. Saturday to distribute ice and water. There are currently 10 generators in place serving businesses and residents. As the underground network system is restored, we will transition these customers off the generators. When this happens, they will experience a short power outage, which could last up to 45 minutes. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Energy Efficiency Express Solutions

Express Solutions: Are You Eligible?

Ready to make energy-efficient upgrades to your business or facility, and looking for ways to offset costs? Express Solutions are upgrades of existing equipment to more efficient options and are available to all business customers, regardless of size or energy use. You’ll be paid on a per-unit basis, up to 100% of the project’s cost for qualified improvements to lighting, climate control, office equipment, refrigeration, food-service equipment, and water heating…and you’ll see energy savings for years to come.


Ready to Upgrade?

Plan your project, then submit your application online indicating the solution(s) you plan to install. If you are unable to apply online, you may request an application be emailed to you.

We will send you any required forms to complete and return when your project is installed. Installation must be completed before the end of the 2013-2014 program cycle.


Already Installed?

Find the equipment you want to install in our Solutions Directory. The Solution Directory is available on the Online Application Tool or via email at EMSApplication@sce.com. You can submit your application online using the Online Application Tool. The tool offers several benefits that save time and decrease the risk of your application being rejected (or held) for missing or incorrect information.

If you are unable to apply online, you may request an application by emailing EMSApplication@sce.com or calling (800) 736-4777. To better serve you, provide your company name and address and the program(s) you are applying for (e.g., Express Solutions) in your email.


Please see the Terms & Conditions of this program for full details and restrictions.