How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:10 a.m. today, our work crews are continuing to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network throughout the morning hours. We are in the process of reconnecting customers to the network who have been on generator power.

When this happens, these customers will experience a short power outage. As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Apply for Energy Solutions Incentives

Whether you’re a small business applying for Express Solutions, or a bigger company interested in taking advantage of Customized Solutions or Automated Demand Response (Auto-DR) Technology Incentives, you’re in the right place. Our online application tool allows you to save your progress and track your project throughout the submission process. For other Demand Response programs, check each program’s description for applications or call us for help on getting started.  
Demand Response Help Desk (866) 334-7827


Incentives 101
Ready to be reimbursed? Incentives can be paid directly in the form of a check or as a bill credit, or even designated to a 3rd-party recipient—the choice is yours. The amount of the incentive depends upon your calculated energy savings and reduction of energy use during periods of high demand. Want more detail? You can find specifics on Express Solutions, Customized Solutions, and Auto-DR incentives rates in our Solutions Directory.

Ways to Apply
If you’re ready to apply for Express, Customized, or Auto-DR Technology Incentives, you can get started with the online tool or download forms to send by mail. For Customized Solutions you can use the Customized Calculation Tool to calculate savings for your projects. If you’re installing solutions at multiple sites or participating in more than 5 solutions projects, you can use our Solutions Worksheet to complete your application.

What’s Next?
After you complete and submit your application, you’re well on your way to savings. Whether you’re participating in Express Solutions, Customized Solutions, or Auto-DR Technology Incentives, you can get an idea of what to expect next in the snapshots provided below.

See your progress.

Congratulations! You have taken the necessary first steps toward greater energy efficiency using Express Solutions. Just a few more steps to go!