How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:30 p.m. today, 72 customers remained without service. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Get Schooled On Solar

Commercial Solar Connection Events and Webinars

If you are a SCE commercial, government or non-profit customer, considering a potential commercial solar project - these class offerings are for you.

Go Solar California! Commercial Webinar

The Commercial Webinar is approximately 60 minutes - it will provide an overview of steps to take when going solar and how solar can help lower your operating costs while improving your company's commitment to environmental stewardship

2015 Go Solar California! Commercial Webinar Schedule

To register for a Commercial Solar Webinar, please call 1-866-970-9221

Date Location Time

Commercial Solar Connection Event

During this in-person event, you will learn about the money-saving and environmental benefits of solar energy and receive information to help determine your company’s potential for a commercial solar photovoltaic or solar water heating system.

We will provide:

  • An overview of the CSI Commercial rebate program
  • A session on how to calculate the return on your investment
  • A Q&A session with us and a panel of experts who can speak to financial options for Energy Efficiency/Green loans
  • An opportunity to discuss a potential project with local commercial solar contractors

2015 Commercial Solar Connection Event Schedule

To register for a Commercial Solar Connection Event, please call 1-866-970-9221

Date Location Time

Residential Solar Connection Events and Webinars

Go Solar California! Residential Webinar

The Residential webinar is approximately 60 minutes - it will provide an overview on how to go solar and the net energy metering tariff.

2015 Go Solar California! Residential Webinar Schedule

To register for a Residential Solar Webinar, please register on-line or call 1-866-970-9221

Date Location Time
JULY

Mon. 7/6

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Tue. 7/21

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

AUGUST

Fri. 8/14

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

Thu. 8/27

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

SEPTEMBER

Mon. 9/14

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Tue. 9/29

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

OCTOBER

Fri. 10/2

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Thu. 10/29

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

NOVEMBER

Mon. 11/2

Go Solar California! Residential Webinar

2 p.m. – 3 p.m.

Tue. 11/17

Go Solar California! Residential Webinar

9 a.m. – 10 a.m.

Residential Solar Connection Event

During this in-person event you will learn more about going solar and find out your home's potential for a solar photovoltaic system.

What to expect:

  • A brief presentation before meeting with solar contractors
  • Get your questions answered by licensed solar energy contractors
  • Schedule appointments with contractors to assess your home's potential for a solar system and receive information from multiple contractors at a single, convenient location

To register for a Residential Solar Connection Event, please register on-line or call 1-866-970-9221

Date Location Time
JULY

Mon. 7/13

Residential Solar Connection Event
Double Tree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

5 p.m. - 7 p.m.

AUGUST

Mon. 8/10

Residential Solar Connection Event
Hampton Inn & Suites
12611 Memorial Way
Moreno Valley, CA 92553
Free Parking;

5 p.m. - 7 p.m.

OCTOBER

Mon. 10/26

Residential Solar Connection Event
Palm Garden Hotel
495 N. Ventu Park Road
Thousand Oaks, CA 91320
Free Parking

5 p.m. - 7 p.m.

NOVEMBER

Thu. 11/19

Residential Solar Connection Event
DoubleTree Irvine Spectrum
90 Pacifica
Irvine, CA 92618
Free Parking

5 p.m. - 7 p.m.

CSI Thermal Contractor And Self-Installer Training

The CSI Thermal Program (Solar Water Heating) is no longer accepting applications from customers to displace electric or propane solar water heating systems. However, if your water heater is natural gas operated, you may still work directly with Southern California Gas Company (SoCalGas) for the CSI Thermal Program incentive.

To register for the SoCalGas CSI Thermal Program Contractor and Self-Installer Training, please sign up here.

Eligibility

Completion of this course by the licensed contractor license as listed with the California State License Board (CSLB) is mandatory to participate in the CSI-Thermal Program. Installation contractors must have an active A, B, C-4, C-36 or C-46 license.

If you have any questions please contact us at csithermal@sce.com.