How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of Friday night, we have restored service to most of the 260 customers that were without service by connecting generators. The handful of remaining customers will be without power overnight. Unfortunately, some locations are not able to be connected to generators because of equipment issues at the building or the location's accessibility. Our crews have made significant progress conducting detailed inspections on more than 300 vaults. As of 10 pm, 94% of these inspections have been completed. Once inspections are complete, the results will be analyzed and a network remediation plan will be developed. We continue to make repairs on the equipment. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Business Energy Guide: Government

Government offices, postal centers and courts make up the largest energy users, followed by jails, libraries and fire/police stations. As a part of this segment, you also face aggressive sustainability goals that require you to meet or exceed energy-efficiency standards to comply with mandates. In order to meet these goals, you’ll need to invest in new equipment and take advantage of programs available to you. Our Energy Management Solutions offer incentives and rebates to help you make energy-efficient upgrades and to help our government meet its goals.

Energy Efficiency Solutions

Equipment & Building

Upgrading your building and equipment can have a significant impact on energy costs. Take advantage of the energy-efficient solutions and available incentives and rebates we offer, such as these:

  • Building Envelope
  • Motors
  • Office Equipment
  • Water Heating


Creating a more efficient work environment doesn’t just save on costs, it can enhance productivity. Lighting is government’s highest source of energy use, so simple upgrades of lamps and fixtures is a great place to start.

  • Lighting
  • Refrigeration
  • Heating, Ventilation and Air Conditioning (HVAC) Optimization

Demand Response Programs

Our Demand Response programs offer financial incentives to government offices for temporarily reducing use upon request during periods of high-energy demand. From our Summer Advantage Incentive 200kW or less or with a Summer Advantage Incentive 200kW or more, which rewards energy reduction during high seasonal temperatures, to the year-round Demand Bidding Program and Real Time Pricing, your business may benefit from participating, while benefiting the grid and the environment. You might also be interested in Automated Demand Response for added convenience, or our free Energy Manager suite of savings tools.


Government by Numbers3

  • The U.S. government is the largest energy user in the country
  • The federal government used 55.6 billion kWh of electricity in fiscal 2008
  • More than 100 trillion BTU are used by the Department of Defense alone.


Success Story Video

Rancho Mirage

1E Source: Data from the U.S. Energy Information Administration.
2E Source: Data from the U.S. Energy Information Administration accessed 2008
3Energy Information Administration Department of Energy