How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Energy Solutions: A Guide for Offices

Overhead shot of the Water Gardens office park

The Water Garden Employs Energy Efficiency

The Water Garden—the largest commercial property in Santa Monica—put demand response programs and energy-efficient equipment to work for them. It earned $46,500 in incentives and saved more than $400,000 annually on electricity costs. With Time-Of-Use rates, it’s the perfect time to learn from their energy-saving achievements and apply similar strategies to your business.

Read More


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More Energy Management Success Stories

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Business Energy Advisor

For more highly customized recommendations about energy-saving equipment and solutions, schedule a free personalized consultation with one of our advisors.

The City of Rancho Mirage

This city received energy-saving equipment upgrades and saved more than 102,833 kWh annually.

Watch Their Story      Read Their Story 

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Finance Your Energy-Efficient Projects

Several office management companies have already taken advantage of energy-efficient equipment. To help your business receive these same cost-efficient benefits, we offer low-interest financing for qualified energy-efficient projects.


4 office employees walking together down a hallway

Energy-Efficient Solutions and Tips for Offices

Here are just a few of the energy-efficient programs and suggestions that our customers have employed to increase their cost efficiency. You’ll also find more energy-efficient solutions in our Large Retailers Fact Sheet and Small Retailers Fact Sheet, and a complete list of all our qualifying energy-efficiency incentives and demand response programs by requesting our Solutions Directory.

Lighting and Lighting Controls

Help improve your energy efficiency by better managing your lighting costs.

  • Install inexpensive occupancy sensors that turn lights off in unoccupied offices
  • Use LED bulbs and LED exit signs
  • Install dimmable ballasts to lower energy use in fluorescent lamps


Your business may already qualify for incentives that could put these energy-saving upgrades into effect.


Cooling

Maximize your energy saving by effectively managing your air-conditioning systems.

  • Install programmable thermostats
  • Install window film and blinds to keep the heat out
  • Switch to LED bulbs and decrease the amount of office heat and A/C energy use
  • Sign up for HVAC Maintenance
  • Install sensory controllers on vending machines or shut them down for a short period


There are many more energy-efficient solutions for your business.


Energy-Efficient Equipment

Purchase office equipment that more effectively manages your energy use.

  • Upgrade to high-efficiency office equipment, including laptops, which use less than a third of the energy of a desktop
  • Install load-sensing or occupancy-sensing plug strips to make it easier for your staff to power down
  • Install water-conserving toilets and faucets in bathrooms
  • Replace older, less water-efficient equipment
  • Install new, water-efficient commercial equipment to minimize water demand
  • Change process water system to reuse processed wastewater


Your business can benefit from even more energy-efficient equipment options.


Demand Response Programs (DR)

With these programs, receive bill credits for temporarily reducing energy use upon request during periods of high-energy demand. Choose the ones that best fit your operational needs.

Automated Demand Response (Auto-DR)

Receive energy savings by using smart technology that effortlessly and temporarily reduces the amount of energy your business uses (known as “load reduction”) during a DR event. With Auto-DR, load reduction is automatic and reliable, so it’s easier to participate in DR programs to capitalize on program earnings and help lower your energy costs.

 

Older woman employee sitting at her desk and looking at her laptop

No-Cost, Do-It-Yourself Tips

Here are some immediate ways to significantly reduce your business energy use.

  • Enable lower power mode setting for computers, monitors, and imaging equipment
  • Turn off unnecessary indoor lighting, signs, window displays, and office equipment
  • Engage staff; make sure they understand why, when, and how to power down
  • Encourage staff to minimize printing to reduce energy
  • Pre-cool work areas, then cycle ventilation and A/C units
  • Charge batteries and battery-operated equipment prior to TOU On-Peak hours, then disconnect battery charges and use only pre-charged equipment during TOU On-Peak hours
  • Make comprehensive changes to processes to reduce water consumption