How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Energizing Your Customers & Visitors

Give Your Storefront a Charge

If you’re thinking about offering electric car charging to your customers, you’ll want to streamline installation and stay on budget. Learn more here and then call us—we offer tools and resources to help you manage your energy costs while providing the convenience of customer charging.

Equipment & Installation

Based on your business size and type, start by estimating the number of customers who will take advantage of your charging stations, and the length of time they will be charging. You’ll also want to decide whether to offer electric vehicle (EV) charging as a paid or complimentary service. These considerations will help you determine the stations and installation options that are right for you.

Things to Consider: Daytime Charging

Your customers may use your charging stations during the day when rates are higher, and this will have a greater impact on your bottom line. Call us; we can provide you a customized rate analysis and review Demand Response program requirements, so you can continue to meet them after you’ve installed electric car charging stations.