How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:10 a.m. today, our work crews are continuing to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network throughout the morning hours. We are in the process of reconnecting customers to the network who have been on generator power.

When this happens, these customers will experience a short power outage. As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Offering Your Tenants a New Amenity

Get Your Property Plugged In

Thinking about offering your residents or tenants electric car charging stations as a new amenity on your property? Start here to learn more; then, when you’re ready, call us—our energy advisors will share tools and resources to help you plug in.

Equipment & Installation

Before you install, you’ll need to decide how many charging stations you’ll need, where to place them, and what kind of equipment to invest in. Placement near existing electrical infrastructure will simplify the installation and may reduce costs. You also have other unique considerations; for example, you may opt to install dedicated stations in assigned parking spaces, or offer communal charging stations for all residents as a shared benefit of your building. View our comparison chart for charging units and decide which best works for your residents or tenants.

Rate Options for Electric Car Charging

We offer special electric car rate plans that encourage charging during off-peak hours, when electricity demand and costs are lower. As a building owner, an HOA, or a property manager, you should learn how to manage your energy use and costs, and you may also be eligible for a commercial or residential rate plan. Before you start planning your charging stations, call your Account Rep or call us at 1-800-990-7788 for a personalized rate analysis to help you make the right choice for your charging stations.