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Cómo presentar un reclamo a SCE
Si has sufrido una pérdida o daño a causa de la reciente interrupción al servicio eléctrico y crees que podríamos ser responsables, puedes presentar un reclamo. Cómo presentar tu reclamo >
Investigamos y evaluamos cada reclamo por separado, y nuestra norma es responder inmediatamente.
Long Beach Update
As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.
Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.
When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.
The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >
We’re committed to delivering safe, reliable, affordable electricity – just as we have for more than 125 years. Guided by our core values of integrity, excellence, respect, continuous improvement, and teamwork, we’re powering the present and preparing for the future.
As one of the nation’s largest electric utilities, we deliver power to 15 million people in 50,000 square-miles across central, coastal and Southern California, excluding the City of Los Angeles and some other cities.
We hear you! These days, families and businesses need more and better ways to monitor and manage energy use. We’re here to help, with incentives like Save Power Days and tools like Budget Assistant, all designed to put more information – and more power – in your hands.
We believe that when the community thrives, everyone benefits. That’s why we invest millions of dollars and lots of volunteer manpower in local non-profits. In 2014, our parent company, Edison International, gave $20 million to community programs that make a difference in education, the environment, public safety & preparedness, and civic engagement.