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How to Submit a Claim to SCE
If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >
We investigate and evaluate each claim individually, and our policy is to respond promptly.
Long Beach Update
As of 4:30 a.m. Saturday, we have restored service to approximately 190 of the 260 customers that were without service by connecting generators. We are continuing to place generators in areas that do not have power and expect to have all customers restored to service by Saturday afternoon. SCE will re-open its distribution center at Cesar Chavez community center at 8 a.m. Saturday to distribute ice and water. There are currently 10 generators in place serving businesses and residents. As the underground network system is restored, we will transition these customers off the generators. When this happens, they will experience a short power outage, which could last up to 45 minutes. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >
We’re committed to delivering safe, reliable, affordable electricity – just as we have for more than 125 years. Guided by our core values of integrity, excellence, respect, continuous improvement, and teamwork, we’re powering the present and preparing for the future.
As one of the nation’s largest electric utilities, we deliver power to 15 million people in 50,000 square-miles across central, coastal and Southern California, excluding the City of Los Angeles and some other cities.
We hear you! These days, families and businesses need more and better ways to monitor and manage energy use. We’re here to help, with incentives like Save Power Days and tools like Budget Assistant, all designed to put more information – and more power – in your hands.
We believe that when the community thrives, everyone benefits. That’s why we invest millions of dollars and lots of volunteer manpower in local non-profits. In 2014, our parent company, Edison International, gave $20 million to community programs that make a difference in education, the environment, public safety & preparedness, and civic engagement.