How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Sandlot Substation Project (formerly Water Valley)

More Solar Power For Southern California

We’re committed to California’s renewable-power goals, and the Sandlot Substation Project near Harper Lake, in San Bernardino County, is designed to help. This project, formerly called the Water Valley Substation Project, will help us connect the Abengoa Mojave Solar Project to our electricity grid.

Neighboring Communities

San Bernardino County:  Barstow, Adelanto, Victorville

Project Details

The Sandlot Substation (formerly Water Valley) Substation Project consists primarily of:

  • Sandlot Substation: a new 220 kV substation occupying approximately 10 acres of land on the Abengoa Mojave Solar Project site.
  • Transmission Lines: Two parallel transmission line segments to connect the substation to the existing Coolwater-Kramer No. 1 220 kV transmission line.
  • Telecommunications: New facilities to connect the project to our existing telecommunications system, including 85 miles of new fiber optic communication cables on existing transmission line poles and on seven replacement poles, constructing new interest poles, placing segments of cable in existing underground conduit, and placing cable in new underground conduit.

Status

Construction on the project is complete.

Project Timeline

  • May, 2011: We filed an application with the CPUC for project approval
  • July, 2011: Approval by the CPUC
  • April, 2012: Construction began
  • June 2013: Project is complete and operational

Contact Information

If you have questions or comments about this project, contact our local staff.

From San Bernardino County:

Beverly Powell
Region Manager
1-909-307-6742
Beverly.Powell@sce.com

From Barstow or Victorville:

Nancy Jackson
Region Manager
1-760-951-3160
Nancy.Jackson@sce.com

From Adelanto:

Jennifer Menjivar
SCE Region Manager
1-760-951-3295
Jennifer.Menjivar@sce.com

Interested in working with SCE as a supplier? Learn more.