How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 1:13 p.m. today, power has been restored to all customers in Long Beach, however some customers who have been on generator power may experience temporary outages as we connect them to the network as safely as possible.

We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

We will continue to distribute food, ice, and water at a distribution center at 925 Locust Avenue until 9 p.m. tonight. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the especially important safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Coolwater-Lugo Transmission Project (formerly South of Kramer)

Upgrading Infrastructure and Improving Reliability in Kramer Junction & Lucerne Valley

The Coolwater-Lugo Transmission Project (formerly South of Kramer) is designed to expand transmission capacity in the Kramer Junction and Lucerne Valley areas. We’re committed to California’s renewable-power goals, and this project will help deliver cleaner, renewable power, while also supporting system reliability and meeting the region’s increased demand for electricity.

Answers to Common Questions

Neighboring Communities

Apple Valley, Barstow, Daggett, Hesperia, Lucerne Valley

Project Details

  • Transmission Line – Construction of approximately 65-75 miles of new high-voltage transmission lines from SCE’s Coolwater Substation in Daggett, towards SCE’s future Jasper Substation in Lucerne Valley (a separate project), and ending at SCE’s Lugo Substation in Hesperia.
  • Substation – Construction of the new Desert View Substation southeast of Apple Valley.
    Substation will initially be constructed as a 220 kV switchyard.
  • Substation Upgrade – Installation of new electrical facilities at Coolwater Substation and Lugo Substation.
  • Telecommunication Facilities – Construction of approximately 35 miles of new telecommunications cable on new and existing poles between SCE’s Gale Substation in Daggett and SCE’s Pisgah Substation near Newberry Springs and approximately eleven miles between SCE’s Apple Valley Substation and proposed Desert View Substation.


May 21, 2015 –The CPUC voted to dismiss the Coolwater-Lugo CPCN Application without prejudice. The proceeding is closed.

Project Timeline

  • October 2011: We began conducting regular stakeholder briefings with local elected officials, property owners, non-governmental organizations, environmental organizations, Native American tribes, regulatory agencies, and local media.
  • November 2011: We held public workshops to obtain community input on project area and potential project corridors were conducted in Daggett, Hesperia and Lucerne Valley.
  • March 2012: We held public workshops to obtain community input on potential project routes and sites were conducted in Apple Valley, Daggett, Hesperia, and Lucerne Valley.
  • June 2013: We held public open houses in Apple Valley, Daggett, Hesperia, and Lucerne Valley to provide interested members of the public with updates and additional information on the proposed Project.
  • August 28, 2013: We submitted an application to the California Public Utilities Commission (CPUC) requesting approval for the Project.
  • April 25, 2014: We submitted an amended application to the CPUC.
  • May 21, 2015: The CPUC voted to dismiss the Coolwater-Lugo CPCN Application without prejudice. The proceeding is closed.

Contact Information

If you have questions about this project, please call our toll-free project hotline at 1-866-785-7057, email us at, or contact our local staff.

Nancy Jackson
Region Manager

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