How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 4:52 p.m. today, we restored service to all identified customers without service in the Long Beach area. Customers are now receiving electrical service from both electric network or through temporary generators.

Our work crews will continue to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network during the evening and morning hours.

When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Update on TRTP Construction in Duarte

Update: 1/19/2015

Major construction activities for TRTP in the City of Duarte are complete. The next phase of work consists of restoration activities to attempt to return construction areas to a preconstruction condition. Restoration activities will be completed over the course of several years.




Construction Overview

As part of the Tehachapi Renewable Transmission Project crews will be installing new wires (SCE telecommunication and upgraded 500 kilovolt transmission wires) on electric transmission structures in the utility right-of-way corridor in your area.

This work will include periodic helicopter operation in the immediate.

Helicopter operation: A small helicopter will be used to position equipment and personnel.
There will be periods when the helicopter will hover in the project area to perform these activities.
There will be periods of increased noise during this activity

Safety Marker Ball Installation: At the direction of the California Public Utilities Commission (CPUC) and in consultation with the Federal Aviation Administration (FAA), aviation safety marker balls will be installed on the top wire of certain SCE wire spans in the city of Duarte. The FAA recommended installing lights on certain transmission structures and placing marker balls on certain transmission line spans. Marking and lighting are standard aviation safety measures to alert aircrafts of electrical transmission structures and wires.

Construction Schedule

Anticipated Construction Schedule

July 21 – August 8
Fri, July 25 – Sat, Aug 2: 7:00 a.m. to 7:00 p.m.
Sun, Aug 3: 5:00 a.m. to 7:00 p.m.
Mon, Aug 4 – Fri, Aug. 9: 7:00 a.m. to 7:00 p.m.

Note: this schedule may change depending on weather and other factors

Traffic Impacts

Traffic interruptions: There will be periods of brief traffic interruptions during this work to ensure the safety of the public and project personnel:

  • On Royal Oaks Dr, Hacienda Dr, Encanto Pkwy, and Huntington Dr.
  • On the 210 Fwy (Sunday, July 27 only)
  • Each periodic traffic interruption may be three (3) to five (5) minutes in duration, under approval and in coordination with local jurisdictions.
  • A combination of traffic control signs and crew members with flags will be used during the entire wire installation process

Hacienda Park

Hacienda Park: To ensure the safety of the public and project personnel, access to Hacienda Park will be restricted as follows:

  • July 25 - 26: Intermittent Park Closures
  • July 28 – 31: Full Park Closure
  • Aug 1 – 2: Intermittent Park Closures
  • Aug 3: Full Park Closures
  • Aug 4 - 9: Intermittent Park Closure

Safety Around Construction