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How to Submit a Claim to SCE
If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >
We investigate and evaluate each claim individually, and our policy is to respond promptly.
Long Beach Update
As of 4:20 a.m. today, we are in the process of reconnecting customers to the network who have been on generator power.
Affected customers may experience temporary outages during this process. We thank customers for their patience as we work to restore them to the network as safely and efficiently as possible. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.
We will reopen our distribution center at 925 Locust at 8 a.m. today to distribute food, ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >
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Our infrastructure projects are designed to deliver the greatest good for the most people across the region. We use existing utility corridors when possible, to reduce environmental impacts, and select power line methods that are in line with the most affordable industry standards for cost-effective construction and maintenance.
Electricity grids are being upgraded with smart technology nationwide and around the world. Accurate, real-time information – and incentives to conserve power when demand is highest – mean that everyone can play a role in preventing blackouts.
Now that the San Onofre nuclear plant is being permanently retired, we’re working to ensure that there’s enough power for the hottest days of summer. That means accelerating transmission upgrades and sourcing new generation to increase reliability and improve power reserves in the Los Angeles basin. But that’s not all. We’re also reaching out and encouraging everyone to conserve electricity.
We are committed to delivering power reliably every day of the year, even during unusual events like heat waves. Your participation in our demand-response and energy-efficiency programs help keep the power on for everyone, while offering you additional opportunities to save.