How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 2:45 p.m. today, about 72 customers remained without service in the Long Beach area. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. For a couple of customer locations, our representatives will be informing those customers that the outage during the transition period could be longer due to additional operating procedures to safely reconnect them back to the electrical network. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Reliable, Affordable Power for you

Focus on Affordability

Our infrastructure projects are designed to deliver the greatest good for the most people across the region. We use existing utility corridors when possible, to reduce environmental impacts, and select power line methods that are in line with the most affordable industry standards for cost-effective construction and maintenance.

Goodbye, Blackouts

Electricity grids are being upgraded with smart technology nationwide and around the world. Accurate, real-time information – and incentives to conserve power when demand is highest – mean that everyone can play a role in preventing blackouts. 

Preparing the Grid & Promoting Conservation

Now that the San Onofre nuclear plant is being permanently retired, we’re working to ensure that there’s enough power for the hottest days of summer. That means accelerating transmission upgrades and sourcing new generation to increase reliability and improve power reserves in the Los Angeles basin. But that’s not all. We’re also reaching out and encouraging everyone to conserve electricity.

In Orange County, we're testing a mix of solar, wind, energy storage, and demand-response >

Energy Efficiency & Demand Response

We are committed to delivering power reliably every day of the year, even during unusual events like heat waves.  Your participation in our demand-response and energy-efficiency programs help keep the power on for everyone, while offering you additional opportunities to save.