How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:10 a.m. today, our work crews are continuing to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network throughout the morning hours. We are in the process of reconnecting customers to the network who have been on generator power.

When this happens, these customers will experience a short power outage. As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Protecting & Restoring the Environment

Improving Air Quality

Southern California continues to face serious air quality issues. Most of our area's emissions – 80% - come from mobile sources such as cars, trucks and trains. The rest comes from stationary sources such as refineries, power plants, and factories. We believe continued collaboration among Southern California stakeholders is essential to resolve these issues for a sustainable energy future.

Addressing Climate Change

We support the goals set by California’s climate change law—AB 32—and are working with state policymakers and other stakeholders to implement key elements of the law as cost-effectively as possible. This will allow us to continue providing a reliable and affordable supply of energy to meet its customers’ current and future electricity needs. At the federal level, we support comprehensive cap-and-trade legislation with consistent rules, reasonable time lines and other provisions to allow new technology to develop and minimize economic disruption.

Water Quality: Advanced Systems

At our Mountainview natural-gas fired generation facility in Redlands, Calif., we help protect water quality with an advanced, environmentally friendly, and efficient cooling system. It draws water from a mix of sources including reclaimed municipal water and contaminated groundwater. By treating it onsite for re-use, and recovering 75% to 80% of the water that would normally be discarded, we’re boosting efficiency.

Revitalizing Coastal Wetlands & Marine Habitats

Along the coast of Southern California, native species are finding fertile homes in environmental projects designed to offset adverse impact on marine life by the ocean-water cooling system at our San Onofre plant. The San Dieguito Wetlands Restoration Project revitalized 150 acres of coastal wetlands, creating a fish nursery and a refuge for migratory water fowl and endangered species. Nearby, our 174.4-acre artificial giant kelp reef is thriving. As the nation’s first sustainable artificial kelp forest, it attracts countless species of coastal fish and invertebrates. 

Protecting Habitats as We Build for the Future

From the desert tortoise and California condor to the Mohave ground squirrel, we carefully protect species, habitats, and ecosystems everywhere we operate.  Whether we’re upgrading and expanding infrastructure for future reliability or repairing poles or wires damaged by storms, environmental protection is always an important commitment.

Managing Healthy Forests

We manage 20,000 acres of Sierra Nevada forestland near Shaver Lake and Dinkey Creek, east of Fresno, Calif. Our efforts have restored conditions to their pre-1850 status, and are helping wildlife populations—including bald eagles and spotted owls — to thrive. Our community-based approach to forest management includes consideration for community values, and has led to a healthier forest and a safer community for everyone.