How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:30 p.m. today, 72 customers remained without service. Our crews continue to work around the clock, and service is expected to be restored to those customers at about 4 p.m. today. We will continue to use generators to provide power to customers until final repairs are made. As the underground network system is restored, we will transition these customers off the generators. When this happens, these customers will experience a short power outage, which could last up to 45 minutes for most. These actions are to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity. We reopened its distribution center at Cesar Chavez community center at 8 a.m. today to distribute ice and water. The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Encouraging Energy Efficiency for 25+ Years

Award-Winning Energy-Efficiency Programs

In 2014 SCE was recognized by the U.S. Department of Energy and Environmental Protection Agency with an ENERGY STAR® Sustained Excellence Award for our exemplary work in partnering with customers to save energy through energy efficiency. This award represents ENERGY STAR’s highest honor, and marks the 13th time SCE has received this national recognition:

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Learn more about our 100+ energy-efficiency programs.

Reducing Greenhouse Gases

During the past five years SCE has partnered with our customers to save nearly 7.6 billion kWh, enough energy to power over 1.1 million homes for a year. These savings reduce GHG emissions by 3.2 million metric tons, the equivalent of removing 684,000 cars from the road.

Smarter Meters & Smarter Energy Choices

Energy conservation achieved by smart meter technology is expected to reduce emissions of greenhouse gases and smog-forming pollutants by more than 365,000 metric tons per year — the equivalent of removing 79,000 cars from the road yearly. Our smart meters and new web-based tools can help you make changes at home or in your business for more savings.