How to Submit a Claim to SCE

If you have suffered a loss or damage due to recent service interruption, and believe we may be responsible, you may submit a claim. How to submit your claim >

We investigate and evaluate each claim individually, and our policy is to respond promptly.

Long Beach Update

As of 12:10 a.m. today, our work crews are continuing to make repairs and test the underground network systems, and will start transitioning customers off generators to the electrical network throughout the morning hours. We are in the process of reconnecting customers to the network who have been on generator power.

When this happens, these customers will experience a short power outage. As part of our restoration efforts, some customers have been experiencing longer than anticipated outages. The issue has been identified, and most affected customers are now back up on generator power. We are working to ensure they are connected back to the network properly and in a safe manner. We encourage customers in Long Beach to make every effort to conserve use of electricity as we continue to return the system to its full operational capacity.

The safety of the public and our crews remain our highest priority. We thank the city of Long Beach for its cooperation and for the safety efforts of first responders in the Long Beach Fire and Police departments. Get the latest update >

Helping the Community Conserve & Save

We develop and nurture close working relationships with local communities to keep information flowing about important topics like energy conservation, opportunities to save, safety around electricity, and more.

Savings for Schools & Governments

Educating young people and effectively managing local governments are important responsibilities. We work closely with local schools, colleges, universities, and governments to help them conserve energy and lead by example.

In Your Community

In partnership with local non-profit and faith-based organizations, we provide Community Forums to share useful information like ways to save, services we offer, and programs designed to help. Typically, more than 200 people attend.  Contact us to learn more.

Speakers for Local Groups

Does your service club, school, faith-based organization, senior group, consumer group, or business and professional organization have an interest in learning about electricity safety, energy conservation, rebates, or how to conserve and save? Our multilingual employee representatives are available to visit your location.

Income-Qualified Savings

We’re here to help when you need it. Families and households with qualifying incomes may be eligible for savings programs such as CARE and FERA. If you are having difficulty paying your bill, you may be eligible for a payment arrangement or other financial assistance.  To learn more, call us at 1-800- 950-2356.

Conservation Road Show

There are many ways to conserve and save. Our Mobile Energy Unit travels the region with useful energy-efficiency and energy-management information for households and businesses.

We Speak Your Language

Every day, we provide customer service in seven languages — with translation services available in more than 150 additional languages. When storms and emergencies impact service, our media relations team works closely with ethnic media and issues press releases in languages such as Spanish, Chinese, Korean, and Vietnamese.

How to Apply for Community Grants or Sponsorships

Edison International offers community grants up to $5,000 for non-profit organizations whose programs support our funding priorities. Grant applications are accepted in March and June.

Supporting Diverse Communities

More than 85% of our giving supports programs that benefit underserved communities and groups.