For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp
If you need to turn service on or off at a business, please give us a call at 1-800-990-7788 and a representative will assist you. Please have your Driver’s License/ID, Social Security Number, and Tax ID ready.
Service Guarantee Program
Different people have different needs. That’s why we are as committed to providing exceptional service as we are to providing power. Our Service Guarantee Program page provides a list of service guarantees we have implemented that demonstrate our commitment to our customers.