We Are Here to Help

We offer a variety of online and printable forms to help customers with claims, safety reports, billing updates, and service requests. These forms are part of our service guarantee and cover areas like property management, construction projects, and commercial services.

Submit a Claim

If you believe we may be responsible for the loss or damages you suffered as a result of your service interruption, you may submit a claim. For more information about claims and to file a claim, please visit sce.com/claims.

Request Support

Our online support forms make it easy and convenient for you to get things done quickly.

Safety

• Report Street Light Outage
• Service Tree Trimming
• Electricity Safety & Radio or TV interference

My Account & Billing

• Update Account Information
• NEM Billing Option Change Request Form

Multi-Family and Property Owners Forms

• Agreement for Continuity of Electric Service -  Owner Authorization Agreement Form (.pdf)
• Cancellation Form -  Owner Authorization Cancellation Form (.pdf)
• Multiple Turn On/Off Requests (7 or more properties) (.pdf)
• Multiple Solo/Summary Bill Change Request Form - (7 or more) (.pdf)

Building, Renovation, and Project Requests

• Building, Renovation, Planning Project Requests
• Construction & Renovation Project Requests
• Power Requests
• Temporary Power Service Request
• Electric Meter Application (Builder Meter Application form (.xlsx)
• Learn how SB 1210 helps cut utility connection costs for new housing

Commercial, Third-Party, and Contractors Forms

• Permanent Change in Operating Conditions Declaration - PCOC form (.pdf)
• Point of Delivery ID Requests - POD ID form (.doc)
• Confirmation of Authorized Agent to Act on Behalf of Applicant for Distribution & Joint Relocation Projects - Third Party Authorization Form (.pdf)
• AUTHORIZATION TO: RECEIVE CUSTOMER INFORMATION OR ACT ON A CUSTOMER’S BEHALF Customer Information Service Request (CISR).