Working to keep you safe during COVID-19
For your safety and system reliability, outages required to reduce wildfire risk or to address conditions that pose a risk to the public will continue.
Learn more here.
Help with Financial Challenges and Payments
To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. Some Authorized Payment Agencies may close or provide intermittent service. We will waive late payment charges if this affects your ability to make a timely payment. If you need help, visit sce.com/billhelp

Public Safety Power Shutoff Alerts

Get PSPS alerts

There are a number of ways you can receive PSPS outage alerts. Below are some options to sign up for PSPS alerts, including using your address or zip code:

SCE Customer Alerts

If you have an SCE account, sign-up for outage alerts, including PSPS, using your address here. You can also manage your alerts and update your preferences here, including alerts via email, text or voice mail.

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SCE Customer Alerts log in page

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ZIP Code Alerts

Use your ZIP code to receive PSPS alerts in your area via email, text or voicemail. These alerts are helpful when you want to stay informed about a ZIP code other than your primary residence. Please note that standard message and data rates apply.

Sign Up Now

    Text Alerts
 
To sign up,text “ENROLL”
to [28954] from your phone.

 

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  Voice Alerts
 
To sign up for voice alerts, 
call 1-855-549-3800.

 

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  Email Alerts
 
To sign up for email alerts 
click here.

 

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Other Alert Channels:

  • Nextdoor Alerts — You can also subscribe to Nextdoor and receive PSPS outage alerts.
  • Google Public Safety Alerts – Your Google app or Android device will deliver these alerts. To manage your Google alerts, click here.
  • Nixle Community Alerts – These alerts are distributed by Nixle, a third-party service that allows you to subscribe for updates from authorized agencies and community organizations. To manage alerts, visit nixle.com.

Frequently Asked Questions