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Our thoughts are with our customers who have been directly or indirectly affected by COVID-19. If you have recently lost your job or your income has changed, you may qualify for a reduced energy rate through our CARE or FERA programs, even if you are already receiving unemployment benefits.
In addition, California LifeLine is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit https://www.californialifeline.com/en or visit https://www.boostmobile.com/plans/cpuc-boost-mobile.
Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:
California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.
Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.
Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.
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You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:
Based on Household income as of today
Even if you are receiving unemployment benefits, you may still qualify.
How many people are in your household?
Qualify? Apply online today:
Or print and apply by mail:
Need help?
Call a customer service representative:
1-800-447-6620
Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.
As a CARE program participant, you may be asked to verify that you are eligible.
Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?
Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.
Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?
If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.
Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more