Our response to COVID-19
We’ve made some changes due to COVID-19, including suspending service disconnections for residential and small business customers for nonpayment, and only continuing critical work needed to protect public safety and reduce the risk of wildfires. Learn more here. If you have recently lost your job, even if you are receiving unemployment benefits, you may qualify for a reduced energy rate through our CARE or FERA programs. Learn more.

CARE/FERA Program

Has your job been affected by COVID-19?

Our thoughts are with our customers who have been directly or indirectly affected by COVID-19. If you have recently lost your job or your income has changed, you may qualify for a reduced energy rate through our CARE or FERA programs, even if you are already receiving unemployment benefits.

In addition, California LifeLine is a state program providing discounted home or cellular phone services to eligible households. They’ve partnered with Boost Mobile to give CARE program participants a monthly $15 discount towards prepaid cell phone plans. For more information, or to see if you qualify, visit https://www.californialifeline.com/en or visit https://www.boostmobile.com/plans/cpuc-boost-mobile.

CARE and FERA Can Reduce Your Monthly Bills

Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:

California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.

Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.

Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required.

Apply Now  
Already applied?
Check Your Enrollment Status >
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Two Ways to Find Out if You Qualify

Option 1: Public Assistance Programs

You can qualify for CARE if you or someone in your home participates in at least one of these public assistance programs:

  • Bureau of Indian Affairs General Assistance
  • CalFresh/SNAP (Food Stamps)
  • CalWorks (TANF)/Tribal TANF
  • Head Start Income Eligible (Tribal Only)
  • LIHEAP
  • Medi-Cal/Medicaid
  • Medi-Cal for Families (Healthy Families A&B)
  • National School Lunch Program (NSLP)
  • Supplemental Security Income (SSI)
  • WIC

Option 2: Household Income

Based on Household income as of today
Even if you are receiving unemployment benefits, you may still qualify.

How many people are in your household?






Household Income for 1-2 People

As of June 1, 2020

CARE

Up to $34,480

FERA

Not Eligible

Household Income for 3 People

As of June 1, 2020

CARE

Up to $43,440

FERA

$43,441 - $54,300

Household Income for 4 People

As of June 1, 2020

CARE

Up to $52,400

FERA

$52,401 - $65,500

Household Income for 5 People

As of June 1, 2020

CARE

Up to $61,360

FERA

$61,361- $76,700

Household Income for 6 People

As of June 1, 2020

CARE

Up to $70,320

FERA

$70,321- $87,900

Household Income for 7 People

As of June 1, 2020

CARE

Up to $79,280

FERA

$79,281 - $99,100

Household Income for 8+ People

As of June 1, 2019

CARE

8 people: Up to $88,240
Each additional person: +$8,960

FERA

8 people: $88,241- $110,300
Each extra person: +$8,960 - $11,200
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Need help?
Call a customer service representative:
1-800-447-6620

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If You’ve Already Enrolled

Recertification

Did you receive a recertification notice in the mail? CARE and FERA participants must re-enroll every two years.

Re-enroll

Post-Enrollment Verification

As a CARE program participant, you may be asked to verify that you are eligible.

Learn More >

Verify Now
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Additional Information

Sub Metered Tenants

Are you an income-qualified tenant in an apartment building, mobile-home park, residential RV park, or marina who is billed through your landlord?

 

Non-Profit Living Facilities

Find out if your tax-exempt group living facility—such as a homeless shelter, hospice, or women’s shelter—qualifies for CARE.

Apply by Mail

Capitation Fee Program

Are you a representative of a non-profit looking for information about our CARE and FERA sign-up reimbursement program?

Learn More
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California LifeLine Program

If you're receiving an energy bill discount through the CARE program, you may qualify to receive a discount on your phone services through the California LifeLine Program. To learn more, call 1-877-858-7463.

Income Qualified and Want Solar? SCE Can Help

Homeowners may qualify for a free home solar system from our partner, GRID Alternatives. Find out if the Single-family Affordable Solar Homes (SASH) program, a state of California program for low or fixed income families, can help you. Learn more