Intermittent Website Issues
We're aware of intermittent issues preventing visitors from logging in, making payments, or completing requests. If you experience an issue, please try again later. For immediate assistance, call 800-655-4555. We're working to resolve the issue as soon as possible and apologize for any inconvenience.

Weather-Related Outages

Weather-Event Update (as of 7/19, 5:30 p.m.)

  • Due to the projected strong winds with some potential for fire activity, about 3,082 customers have been notified that we are exploring options for a potential Public Safety Power Shutoff (PSPS) in portions of the following communities for the next several days: 
    • Unincorporated Kern County including communities of Bodfish and Lake Isabella
  • The following communities are no longer being considered for a PSPS:
    • The communities of Kernville, Lake Hughes and Wofford Heights in Kern County.
  • No power has been shut off related to a PSPS at this time. 
  • There may be outages strictly related to weather and high winds, unrelated to a Public Safety Power Shutoff (PSPS).
  • Our crews and meteorologists are continuing to monitor conditions in other regions that might be affected by strong winds and wind gusts.
  • Please note that weather conditions can change, which can affect the timing and duration of this event.
  • If an outage occurs, power will be restored as weather permits and after crews inspect and determine it is safe to re-energize lines.
  • Local, county, state and federal government officials, emergency management agencies, fire chiefs and impacted customers are being notified of the potential power shutoffs.
  • We will do our best to minimize the impact to customers. Still, our No. 1 priority is public safety.
  • We want you to be prepared if it needs to initiate a Public Safety Power Shutoff (PSPS), Customers can sign up for potential PSPS alerts by updating their information at or by calling 800-655-4555.
  • Customers may report or inquire about outages at 800-611-1911. For information on outages, customers can check

For additional PSPS background information, please refer to the documents in the links below:

Power Outage Safety Tips

  • If you see a downed power line, do not touch it or anything in contact with it. Call 911 immediately.
  • Power outages in the area may impact traffic signals so motorists should use extreme caution and treat all intersections as four-way-stops.
  • Remember to check emergency supplies to be sure you have a battery-operated radio, a flashlight and fresh batteries.
  • Use flashlights instead of candles to avoid fire hazards in your home or business.
  • If you’re in a vehicle with a fallen power line on it, stay in the vehicle and remain calm until help arrives. It is OK to use your cellphone to call 911. If you must leave the vehicle, remember to exit away from downed power lines and exit by jumping from the vehicle and landing with both feet together. You must not touch the vehicle and the ground at the same time. Then proceed away from the vehicle by shuffling and not picking up your feet until you are several yards away.
  • If you use a generator, place it outdoors and plug individual appliances directly into it, using a heavy-duty extension cord. Connecting generators directly to household circuits creates “backfeed,” which is dangerous to repair crews. Please consult the manufacturer’s manual for operating the generator.