When there are extreme and potentially dangerous weather conditions, we may need to call a Public Safety Power Shutoff (PSPS) event. During these events, we will proactively turn off power in high fire risk areas to reduce the threat of wildfires. Turning off our customers’ power is not something we take lightly, but PSPS events are one of the ways we can better ensure the safety of the public, our customers, and our employees.
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When weather forecasts indicate extreme weather conditions, we’ll begin assessing the potential impact to affected areas. We’ll analyze historical data to help predict the likelihood of a wildfire occurring, closely monitor weather watch alerts from the National Weather Service (NWS), and place incident responders on alert, if needed. Disclaimer: Erratic or sudden onset of conditions may impact our ability to provide advanced notice to customers.
First Notification: 2 Days Ahead
If extreme fire conditions are forecast to occur, we will notify potentially affected customers.
Second Notification: 1 Day Ahead
If extreme fire conditions are imminent, we will notify impacted customers again. This may be the last notification sent if it is determined that power will not be shut off.
Third Notification: Power Shutoff
When extreme fire conditions have been confirmed, we will shut off the power in affected areas. We will send a notification to impacted customers.
Fourth Notification: After Restoring Power
After weather conditions return to safer levels, our field teams will check to make sure that power can be safely restored. We will send a notification telling impacted customers that power has been restored.
Other notifications may occur as needed to keep customers informed.
A PSPS event may be called if you live in an area that has been deemed as a high-fire threat area by the California Public Utilities Commission (CPUC). The CPUC has created maps to help you find out if you live in one of these affected areas.
Find out how to set up an outage supply kit, prepare your home for future outages, and stay safe when an outage occurs.