How do I contact a representative?

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Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.

If you see a downed power line, call 9-1-1 immediately.

Customer Support (USA & Canada): 1-800-655-4555

Call our support line for questions related to your account, including billing and electric rates from:

7:00 a.m. - 7:00 p.m., Monday through Friday, and 8:00 a.m. - 5:00 p.m. on Saturday.  

If you're in immediate danger, please call 9-1-1. 

Payments, Extensions or Payment Options: 1-800-950-2356

If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.