How do I contact a representative?

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Contact Us Online, By Mail, or By Phone

You can connect with a representative either by connecting with us online via our social media channels on Facebook and Twitter, calling us, or even via mail. You can find more information about how to reach us through any of these methods on our Contact Us page. We also offer tools and resources on that can help you find the information you need.

If you need to report a power outage, visit our online Outage Center or call 1-800-611-1911 (24 hours a day, 7 days a week).

If you see a downed power line or are in immediate danger, call 911 immediately.

If you are having difficulty paying your bill, visit our Help Paying Your Bill page or contact us at 1-800-950-2356 to discuss payments, extensions and payment options. You may qualify for a payment arrangement or other financial assistance.