Has the appearance of my bill changed due to billing system updates?

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The Majority of Customers Do Not Have a New Bill Layout

For most customers, the only change to your billing statement will be the appearance of your new account numbers. However, customers who are enrolled in our CARE or FERA rate will see a new line item for their CARE or FERA discount within the billing statement details.

For more information on how to read your bill, visit our Understand Your Bill page.