How do I change or cancel a pending payment?

| people found this helpful

You Can Modify Eligible Payments on My Account

If your account is eligible and the payment has not already been processed, you may click the View/Edit button on My Account to modify the payment amount and payment date.



What if I need to edit multiple payments?

You can make multiple payments in one day using different checking accounts. Customers or authorized users can also cancel or modify payments including future payments. Any user linked to an account will be able to see the pending payments.

How do I stop a payment on Auto Pay?

With Auto Pay, you can stop a payment up to two business days before your Auto Pay is scheduled via My Account link or by calling a Customer Service Representative at 1-800-655-4555.