Nuestra respuesta al COVID-19
Hemos realizado algunos cambios debido al COVID-19, incluida la suspensión de las desconexiones del servicio eléctrico para los clientes residenciales y comerciales pequeños por falta de pago, y solo estamos llevando a cabo las tareas esenciales necesarias para proteger la seguridad pública y reducir el riesgo de los incendios forestales. Obtén más información aquí. Si recientemente perdiste tu trabajo, incluso si recibes beneficios por desempleo, puedes calificar para una tarifa de energía reducida a través de nuestros programas CARE o FERA. Obtén más información aquí.

Net Energy Metering: Permission to Operate (PTO)

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When to Expect Your Permission to Operate (PTO)

Once we’ve received and reviewed your completed Interconnection Request (IR), we’ll email you a Permission to Operate (PTO) notification. Most standard residential requests are reviewed and are issued PTO within 2-3 business days provided all of your documentation is complete and correct. Non-standard IR may take longer to complete due to additional technical reviews and/or interconnection studies. You can always check your status on PowerClerk, or send an email to customer.generation@sce.com.

For general program questions, send an email to nem@sce.com.

Welcome Guide

Thank you for supporting clean power and California’s transition to a sustainable future. As a Net Energy Metering Aggregation program participant, we have developed this welcome guide to provide key information about the program basics, how it works as well as billing examples to aid you along the way. Download your Welcome Guide here.

Net Energy MeteringGetting Started | Select & Install | Submit Documents | Permission To Operate | Understanding Your Bill | FAQ