Electric Service Connection Safety Tips
When you request new electric service (or service re-connection) from Southern California Edison (SCE), it is important to first be sure it is safe for us to perform service connection to your home.
Below are some helpful tips that you can use to ensure your home is safe and ready for service connection.
- Shut off the main power to your property. Your home should be equipped with either fuses or circuit breakers that allow you to turn off the main electrical supply to your entire property. For more information, please visit www.sce.com/safety/everyone/circuit-breakers.
- If you cannot turn off the main electrical supply to your entire property, turn off or unplug all electric devices in and around your home prior to the date that you have requested electric service to be connected.
- Perform a physical inspection of the property surrounding your home to ensure that all electric devices discovered during the inspection are turned off or unplugged prior to the date you have requested electric service to be connected. If you cannot perform this activity yourself, ask a family member or friend to assist you.
- Conduct a visual inspection of the wiring in and around your home. Do not conduct a close physical inspection of your wiring or other electrical equipment yourself. If you suspect a safety problem, contact a state-licensed electrical contractor to conduct the inspection for you and contact SCE to cancel your electric service connection request until any problems with your home’s wiring are corrected.
- If you detect a natural gas or carbon monoxide leak at your property, immediately go to a safe location and call your gas service provider, or call 911. Contact SCE to cancel your electric service connection request until an inspection of your home has been completed by your gas service provider and your provider has confirmed the problem has been resolved.
If you have additional safety-related questions and would like to speak to a Customer Service Representative, please call 800-655-4555 or click here: SCE Safety Information.
