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Customer Service
1-800-655-4555
If you are experiencing electrical service issues, please contact customer service.
Media Relations
If you are a member of the news media, please contact ourmedia relations at mediadesk@sce.com.
Vendors & Industry Professionals
If you are a vendor or industry professional seeking program or partnership information, email us at edisonsmartconnectbiz@sce.com.
Keeping The Older Meter
Some households prefer to keep the older meter, rather than get a new smart meter. Opting out is an option. Learn more >
Research and Fact Sheets
Radio Frequency
For information on smart meters and radio frequency energy visit Frequently Asked Questions. We’ve also provided additional fact sheets, studies and resources here.
- SCE Fact Sheet: Smart Meters and Radio Frequency (RF) (PDF)
- EEI/AEIC: A Discussion of Smart Meters And RF Exposure Issues (March 2011) (PDF)
- CCST: Health Impacts of Radio Frequency from Smart Meters - Final Report (April 2011) (PDF)
- Itron OpenWay: Radio Frequency FAQ's (PDF)
- EPRI: EMF Health Assessment and RF Safety (PDF)
- EPRI Study: An Investigation of Radiofrequency Fields Associated with the Itron Smart Meter (Published December 2010)
- EPRI: Radio Frequency Exposure Levels from Smart Meters (PDF - Published February 2011)
- The FCC RF Safety Q&A (PDF)
- The World Health Organization (WHO) RF Fact Sheet
- The US Food and Drug Administration (FDA)
- The WHO’s International EMF Project
Additional Research
Read SCE’s studies on upcoming and advanced smart grid technologies like renewable energy storage and price-responsive appliances.
- Moving Energy Storage from Concept to Reality: Southern California Edison’s Approach to Evaluating Energy Storage
- Price Signals and Price Responsive Devices
- Smartbar Diagram
SCE Fact Sheets
Awards & Recognition