When Is Your Meter Upgrade?
As of May 2012, over 4.3 million smart meters have been installed. Enter your zip code to see when to anticipate an upgrade.
Customer Service
1-800-655-4555
If you are experiencing electrical service issues, please contact customer service.
Keeping The Older Meter
Some households prefer to keep the older meter, rather than get a new smart meter. Opting out is an option. Learn more >
Good Question: All About Edison SmartConnectTM
Ready to learn more? Find frequently asked questions here about the smart meter, privacy protections, and facts about radio frequency energy. You can also visit the Resource Center to access additional documentation and research about smart meters and electrical grid upgrade.
Before & After Installation: Smart Meters
From finding out when you can expect smart meter installation in your area to learning how to read your usage reports, we’ve compiled some common points of interest to help you know what to expect, understand your options, and get started with the new meter.
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Safety First: Privacy, Security & Radio Frequency
The Edison SmartConnect® program was designed with your safety, security and privacy in mind, but you may have questions about how wireless technology will affect you. We’ve addressed some common questions and concerns, so you can feel at ease with the transition to smarter energy.
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Opting out of Edison SmartConnect
If you have decided against having a smart meter at home, and are willing to forego features and benefits that are made possible by two-way communication technology, you may opt out. Guidelines from the CPUC outline associated costs, deadlines, and procedures.
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Resource Center
Looking for additional information and documentations about Edison SmartConnect, the smart meter, and grid upgrades? Visit the Resource Center to access research studies, read regulatory filings, learn about awards and recognitions, and more.
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