Current Outages
See our interactive outage map for up-to-date information on current outages.
Report an Outage
Power out at your home or business? Is a street light out? Call us at 1-800-611-1911 or
Planned Outages
Check your planned or future scheduled outage status by Planned Outage Number.
Outage Simulation Center
Learn about what causes power outages through our virtual simulator.
Pre-Planned Outages: Plan on It
Pre-Planned Outages: Plan on It
If you receive notice of a pre-planned outage, it usually means important maintenance or upgrades are coming to your neighborhood. Turning off your power is a safety precaution we take to protect our crews. We isolate the smallest possible area and provide advance notice so you can plan and enjoy your day.
Prep Work: How to Plan
You’ll be provided with at least 3 days' advance notice before a pre-planned outage, and we’ll update you with changes whenever possible. Please contact us beforehand at 1-800-990-7788 if you plan to use a backup generator, so we can arrange to protect our crews from the danger of electrical backfeed. Want more ways to minimize interruption and inconvenience?
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Preparation Checklist
- Make sure food stays as cold as possible by keeping refrigerator and freezer doors closed and placing blocks of ice inside. Learn More >
- Learn how to manually open security gates and garage doors.
- Notify any security companies that monitor your home or business.
- Protect computers, televisions and other sensitive equipment by unplugging them.
- If your business has no backup power supply, consider renting one.
Outage Day: What to Expect
A pre-planned outage may not begin or end at the precise times indicated on your notice, and don’t be surprised if your power is turned off and on more than once during the outage period — this is normal. For your convenience, we isolate the area where work is needed and complete it as safely and quickly as possible, so we can get your power back on.
Learn More >