We're Here to Help
If your final call due date has expired, please call (800) 950-2356 immediately to avoid a shut-off and discuss your options.
Do not mail your payment as it may not be received in time.
If you have received a past due notice and the due date has not yet expired, you can request a payment arrangement online through My Account.
OR
Call (800) 950-2356 to see if you’re eligible for a payment arrangement or other available financial assistance.
Depending on your family income, household size or specific medical need, you may be eligible for one of our programs listed below.
CARE >>
FERA >>
Energy Savings Assistance Program >>
Medical Baseline >>
TTY: 1-800-352-8580
If the due date on your disconnect notice has not expired, you still have time to pay your account balance by using on of our payment options:
See if you qualify for
one of the money-saving programs listed below.
CARE
California Alternate Rates for Energy
FERA
Family Electric Rate Assistance
ESAP
Energy Savings Assistance Program
MBL
Medical Baseline Program
Call (800) 684-8123
Provides additional 16.5 kilowatt-hours per day of electrical usage at the lowest rate for customers with specific (qualified) medical needs.
Get Adobe® Reader
Print