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What Will I Need To Enroll?

Once you have successfully registered your user name and password, you can enroll as a customer for online services. To enroll, you will need to provide your SCE Customer Account number. This number is located on the top right corner of your monthly bill statement (do not use your "Service Account number" on the left side of your bill). The Customer Account number identifies you as an SCE customer and helps us associate your user name with any other accounts you may have with SCE.

Note to some SCE Large Business Customers
To ensure security of account information, some of our larger business customers and energy service providers must work with their SCE representative to enroll in My Account Access services. The enrollment screen will advise you when this is required.

For all other customers, after entering your SCE Customer Account number, you will be asked to enter the last four digits of either your Social Security number (SSN), or federal tax ID number. You will then have the option to receive e-mail notifications about new SCE products and services.

If the SSN or tax ID information is not entered correctly or does not match our system information, you will receive a message indicating that a "Secure Activation Code" will be sent to your mailing address. If you choose not to enter your SSN or tax ID, you may request an activation code by mail. You will need this code in order to continue the enrollment process. When you receive your code in the mail, simply log on to the My Account system, enter the activation code, and complete your enrollment.

Accessing Multiple SCE Customer Accounts
When you enroll in SCE's Paperless Online Billing, Direct Payment, and Pay Online services, you will be provided with a list of your SCE Customer Accounts available to you. You are not required to enroll each account in an SCE online product or service.

The enrollment screen will advise you if an account is not eligible for enrollment in a certain product or service. SCE allows only one user at a time to access each individual Customer Account number, for Paperless Online Billing, and Pay Online or Direct Payment. This means that only one online user can view the statement or pay the bill online at the same time. For more information on eligibility, please refer to the Frequently Asked Questions section accessible from the enrollment screen.

Direct Payment and Pay Online
Direct Payment and Pay Online services, you will need to enter your bank's nine-digit ABA routing number and a valid checking account number. In order to complete your enrollment, you must agree to the Terms and Conditions for conducting business online with SCE.

Multiple bank accounts
You will have the opportunity to save multiple bank accounts. This list will be saved with your user name and can you can select any of your bank accounts to pay any online SCE bill.

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